Professional Certificate in Railway Station Management

Mobility, Territorial Planning, Intermodality, Retail, Revenue Management and Artificial Intelligence

The program aims to develop skills for transforming railway stations into “modern, profitable and intelligent multimodal hubs”.

Key topics include:

• Territorial planning and the strategic role of stations.
• Mastering high-performance mobility hubs and intermodality.
• Strengthening competencies in non-fare revenue development, including retail, station plazas, and parking, using the EFIA model.
• Understanding the SERM (supply shock) and building a “Malaysian RER”.
• Integrating Artificial Intelligence (AI) into station management, including a real case study of Monaco Monte-Carlo Station.

Daily Programme Outline

• Day 1 (Tuesday, 19 May 2026): Stations & Territories + Intermodality. Focuses on territorial planning, high-performance intermodality, micromobility, and last-mile solutions.
• Day 2 (Wednesday, 20 May 2026): Non-Fare Revenue: Retail, Station Plazas & Parking (EFIA model). Focuses on retail, station plazas, car parks, and the EFIA model.
• Day 3 (Thursday, 21 May 2026): SERM (Rail Supply Shock) + AI & Smart Stations (Monaco Case Study). Focuses on the SERM, building a supply shock for KTMB, and AI for station and smart city management.